Refund policy

Thank you for shopping with Vimanogen.

We strive to provide high-quality educational clipart and digital resources. Your satisfaction is important to us.

Digital Products

All products sold on Vimanogen are digital downloads. No physical products are shipped.

Because your files are delivered instantly after purchase, we generally cannot accept returns or provide refunds once the files have been downloaded or accessed.

Refund Eligibility

We may provide a refund or replacement if:

You accidentally purchased the same product more than once.
You received incorrect files.
Your download files are damaged or incomplete.
You experience technical issues that we are unable to resolve.

If you experience any of these issues, please contact us within 14 days of your purchase.

How to Request a Refund

Please include:

Your order number
A description of the issue
Screenshots (if applicable)

Email: support@vimanogen.shop

We aim to respond within 1–2 business days.

Non-Refundable Situations

Refunds will generally not be provided for:

Change of mind after purchase
Purchasing the wrong product
Failure to read the product description
Compatibility issues that were clearly disclosed before purchase

Contact Information

Vimanogen

Email: support@vimanogen.shop

Business Address:
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom